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railway hotel stansted
Online Consumer Spending Expected to Rise 24 Percent Compared to Last Years
Season
RESTON, Va., Nov. 18 /PRNewswire/ -- comScore Networks today released its
forecast of online consumer spending for the 2005 holiday season. comScore
estimates that consumer spending on non-travel goods at U.S. Internet sites
will exceed $19 billion during the November through December holiday season,
representing approximately 24 percent growth over the 2004 season.
Non-Travel Online Consumer Spending
Excludes Auctions and Large Corporate Purchases
Source: comScore Networks
2004 2005 Percentage
(in billions) (in billions) Change
January to October $50.6 $63.1 25%
Holiday Season
(November/December) $15.8 $19.6* 24%*
Q4 $21.4 $26.5* 24%*
Full Year $66.5 $82.7* 24%*
*comScore Networks forecast
"Expectations across all channels for this holiday season have been
dampened slightly by high gas prices and wavering consumer confidence," said
Gian Fulgoni, Chairman and Co-Founder of comScore Networks. "However, e-
commerce will remain strong as consumers continue to shift more of their
holiday spending to the online channel because of the Webs convenience and
the savings available through its price comparison capabilities -- not to
mention the ability for consumers to save on fuel costs by cutting back on the
need to drive to retail stores."
Success of Traditional Retail Categories Online Indicates Consumer Comfort
"The strong growth of e-commerce in traditionally offline categories such
as Apparel & Accessories, Home & Garden, and Jewelry & Watches is a clear
indicator that channel switching continues," added Mr. Fulgoni. "Consumer-
focused initiatives such as in-store pick-up, free shipping and hassle-free
returns have helped merchants convince consumers to consider shopping in a
wider array of categories online."
Fastest Growing Product Categories
Excludes Auctions, Large Corporate Purchases and Office Products
Source: comScore Networks
Year-to-Date through October
2004 2005 Percentage
(in million) (in millions) Change
Toys & Hobbies $751 $1,082 44%
Computer Software
(ex. PC Games) $1,370 $1,874 37%
Apparel & Accessories $6,601 $8,973 36%
Home & Garden $1.521 $2,016 33%
Jewelry & Watches $866 $1,147 32%
Comparison Shopping Sites Grow As Consumers Search for Lower Prices
More than ever, consumers turn to both comparison shopping sites and
traditional search engines to help them find lower prices or locate difficult-
to-find products. Comparison shopping sites represent one of the fastest
growing categories online, attracting more than 54.7 million visitors in
October, an impressive 52-percent increase compared to a year ago. Previous
comScore research has shown that online shoppers are highly likely to turn to
comparison shopping engines as part of their research process before buying.
For example, comScore found that 90 percent of those who purchased consumer
electronics online during the first quarter of 2005 also visited a comparison
shopping site during that same period.
Top Ten Comparison Shopping Sites
By Unique Visitors (000)
Source: comScore Media Metrix
October 2005 Unique Visitors (000)
Shopping.com Sites 19,093
Shopzilla.com Sites 18,536
Yahoo! Shopping 13,590
Nextag.com Sites 9,358
ShopLocal.com Sites 5,950
Shop.com Sites 5,884
inStore 5,883
Froogle 5,786
PriceGrabber 5,161
MonsterMarketplace.com 3,621
"As consumers have gained online shopping experience in recent years, they
have become increasingly open to buying from a large range of merchants,
including familiar offline names, online auctions, and both large and small
online-only stores," said Mr. Fulgoni. "Comparison shopping and Web search
engines not only provide consumers with an efficient means for navigating this
complex shopping environment, but also cause online retailers to engage in
more competitive pricing."
Familiar Multi-Channel Retailers Will Post Strong Results Again this Year
During last years holiday season, comScore found that familiar names in
offline retail, such as Wal-Mart, Target and Best Buy, grew significantly more
than online-only merchants. Driven by strong brands, significant
online/offline promotions and in-store pick-up and returns, multi-channel
retailers will likely outpace many of their online-only competitors again this
year. In October 2005, three of the top five most visited retail Web sites
were multi-channel retailers, including Wal-Mart, Target Corporation, and
Apple Computer, Inc.
Top Ten Retail Sites
By Unique Visitors (000)
Source: comScore Media Metrix
October 2005 Unique Visitors (000)
eBay 69,649
Amazon Sites 44,459
Wal-Mart 23,688
Target Corporation 21,893
Apple Computer, Inc. 20,139
Shopzilla.com Sites 18,536
Overstock.com 17,339
AmericanGreetings Property 17,251
Yahoo! Stores 16,819
Dell 13,853
"Pure online brands will continue to do well this holiday season," said
Mr. Fulgoni. "But multi-channel retailers will once again post the highest
overall growth in online sales as newer online shoppers turn to the brands
they trust, and consumers recognize the benefits of in-store service,
including post-holiday returns."
As in past years, comScore will track online shopping behavior and
regularly release data throughout the holiday season. To request these and
other consumer research updates, please visit http://www.comscore.com/list .
About comScore Networks
comScore Networks provides unparalleled insight into consumer behavior and
attitudes. This capability is based on a massive, global cross-section of more
than 2 million consumers who have given comScore explicit permission to
confidentially capture their browsing and transaction behavior, including
online and offline purchasing. comScore panelists also participate in survey
research that captures and integrates their attitudes and intentions. Through
its proprietary technology, comScore measures what matters across a broad
spectrum of behavior and attitudes. comScore consultants apply this deep
knowledge of customers and competitors to help clients design powerful
marketing strategies and tactics that deliver superior ROI. comScore services
are used by global leaders such as AOL, Microsoft, Yahoo!, Verizon, Best Buy,
The Newspaper Association of America, Tribune Interactive, ESPN, Nestli, Bank
of America, Universal McCann, the United States Postal Service,
GlaxoSmithKline and Orbitz. For more information, please visit
htp://www.comscore.com .
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